We're here to help you get the most out of Shuttle Works
Have questions about Shuttle Works? Need help setting up your shuttle service? We're here to assist you every step of the way.
Please include the following information in your support request to help us assist you more quickly:
Your Shuttle Works account email address and organization name
A detailed description of the problem you're experiencing
What steps led to the issue, if applicable
What device and browser/app version you're using
Here are some areas where we frequently provide assistance:
Setting up your first routes, vehicles, and driver accounts
Configuring your branded website colors, logos, and announcements
Helping drivers install and use the mobile tracking app
Creating, editing, and managing your shuttle routes
Troubleshooting connectivity, tracking, or display problems